Studio Moe

Frequently Asked Questions

I'm happy to offer discounts on bigger orders.

For mastering and stem mastering you can find the discounts on the prices page. For other services, bulk orders and high output labels please contact me and we can work out a rate.

Payment is currently possible via bank transfer, Paypal, or Wise. With both Paypal and Wise you can use your credit card as a payment method if you wish.

No, it's also possible to pay in other currencies.

Currently, I am using Wise to accept foreign currency payments, this is a low-cost solution which does not incur any exchange fees. Please check out the Wise website for more information (wise.com).

Customer satisfaction is my goal, I never want to take money from an unhappy client.

Therefore, for most jobs, I don't take any payment upfront. Instead, I will provide you with previews of your project and once you're 100% happy with the result I will ask for payment and deliver your final project files.

Once these files are sent your payment will be considered final, and NO REFUNDS will be issued. However, revisions are always possible.

I always try to work as efficiently as possible while maintaining top quality. If your project has a short deadline it may be possible to rush your order, however, in general, these are the average turnaround times:

Mixing: 3 to 10 business days (per song)
Mastering: 2 to 3 business days (for most projects)
Stem Mastering: 2 to 3 business days (for most projects)
Live-Set Mastering: 1 to 2 business days
Production: 5 to 15 business days (for most projects)
Post-Production: 3 to 10 business days

Yep! Every project is archived on multiple hard-drives and is saved for at least 5 years.

Here are 3 easy-to-follow checklists, click below on the service you require.

Mixing Checklist | Mastering Checklist | Stem Mastering Checklist

DDP (digital description protocol) is a format used in CD manufacturing. Much like a master lacquer in vinyl pressing, the DDP file is the master file from which CDs are duplicated. The DDP file also encodes essential information like track titles, track order, ISRC codes, credits and copyright information.

If your release plan involves CD duplication it is a good idea to send a DDP file, rather than wav files, to the manufacturer. With some distributors it is possible to have CDs made using wav files, however details like gap length between songs can’t be controlled and will be left up to the distributor or manufacturer.

If your release plan doesn’t involve CD duplication a DDP file is unnecessary.

Yes, some instrument recordings can be done in-house, while vocals and band sessions are handled out-of-house.

If you're interested in recording please contact me so we can talk about your project.

I probably do!

Over the past 15+ years, I've had the pleasure of meeting and working with countless talented and hard-working musicians. I've kept a strong network of instrumentalists, vocalists, songwriters, composers and producers in a vast range of genres.

If you need a musician for your project get in touch and I'll try to find you a good fit!

It's my passion to share my knowledge about mixing and mastering. From time to time I take on serious students who are working towards a career in audio engineering. This is done either through a crash course or weekly mentoring.

If you're a hard-working and dedicated individual looking to pursue a career as a mixing and/or mastering engineer contact me for more information.

Do you have any more questions? Contact me!