Studio Moe

Frequently Asked Questions

Absolutely! I'm always happy to offer discounts on bigger orders.

If you're ordering mastering or stem mastering you will see dynamic discounts being applied on the order page (starting from 5 tracks). For other services, bulk orders and high output labels simply contact me and we can work out a rate.

Payment is possible via bank transfer, Paypal, or credit card.

Please note: both Paypal and credit card payments incur a small fee, therefore bank transfers are preferred.

No, it's also possible to pay in other currencies.

Currently, I am using TransferWise to accept foreign currency payments, this is a low-cost solution which does not incur any exchange fees. Please check out the TransferWise website for more information.

Customer satisfaction is my main goal, I never want to take money from an unhappy client.

Therefore, for most jobs, I don't take any payment upfront. Instead, I will provide you with previews of your project and once you're 100% happy with the result I will ask for payment and deliver your final project files.

Once these files are sent your payment will be considered final, and NO REFUNDS will be issued. However, revisions are always possible.

I always try to work as efficiently as possible while maintaining top quality. If your project has a short deadline it may be possible to rush your order, however, in general, these are the average turnaround times:

Mixing: 2 to 5 business days (per song)
Mastering: 2 to 3 business days (for most projects)
Stem Mastering: 2 to 3 business days (for most projects)
Live-Set Mastering: 1 to 2 business days
Production: 5 to 15 business days (for most projects)
Post-Production: 2 to 5 business days

Yep! Every project is archived on multiple hard-drives and is saved for at least 5 years.

Here are 3 easy-to-follow checklists, click below on the service you require.

Mixing Checklist | Mastering Checklist | Stem Mastering Checklist

Yes, some instrument recordings can be done in-house, while vocals and band sessions are handled out-of-house.

If you're interested in recording please contact me so we can talk about your project.

I probably do!

Over the past 15+ years, I've had the pleasure of meeting and working with countless talented and hard-working musicians. I've kept a strong network of instrumentalists, vocalists, songwriters, composers and producers in a vast range of genres.

If you need a musician for your project get in touch and I'll try to find you a good fit!

Sure! It's my passion and I love sharing it with others! I offer both intensive courses and one-on-one mentoring (in-person and online).

Feel free to contact me for more info!

Do you have any more questions? Contact me!